FAQ

Currently, there is no clear legal definition, but it generally refers to "foods intended to maintain health or supplement nutrition." They are characterized by their different forms from meals, such as capsules and tablets.

Health food/food

Since this is a food product, there are no specific time restrictions on consumption, but we recommend taking the recommended daily amount, referring to the "How to Consume" instructions on the product packaging.

Medicine

Please follow the dosage instructions on the package or insert.

Please refrain.If you were unknowingly drinking a product whose expiration date has expired, stop drinking immediately and consult a hospital if you have any physical problems.

Since it is a food product, there is no problem, but please be careful about the compatibility of the ingredients and avoiding excessive intake of the same ingredient.

If the product packaging does not include any warnings regarding pregnancy or breastfeeding, you may consume the product. However, we recommend consulting your doctor as a precaution.

Ideally, you should obtain the necessary nutrients from your regular diet.ContactWe would appreciate it if you could consult us more.

Drug interactions vary depending on the specific combination. Please consult your doctor, pharmacist, or registered salesperson.

We conduct thorough investigations during the raw material selection stage, and only use ingredients after confirming that they are free from pesticide residues. Furthermore, our in-house testing facilities conduct tests on products according to specific testing plans tailored to each item and risk level, so you can consume our products with confidence.

Some of the products we sell are manufactured in China or use raw materials imported from China, but the raw materials and products themselves have been confirmed to be safe, so there are no quality issues.

The color and smell of the product may vary depending on the harvesting season of the raw materials. If you notice any abnormalities, please contact us.ContactPlease let us know. We will then perform a product check.

While it varies by product, manufacturing is primarily done at our own factory (Higashi-Osaka City, Osaka Prefecture) or by domestic partner companies. Some products are manufactured overseas.

For information on individual manufacturing locations, you can also check the manufacturer's unique code after the "+" sign located to the right of the expiration date on the package using the Consumer Affairs Agency's "Manufacturer's Unique Code Search" service.
If you need further information,Contactfrom the inquiry form.

It varies from product to product, so please contact us.ContactPlease fill in the product name and send it.We will get back to you as soon as possible.

You can find a nearby retailer by clicking the "Store Locator" button on each product's details page.

Please note that inventory levels and opening hours vary by store and are subject to change. Even if you visit a store, items may be out of stock or the store may have relocated.Please check directly with the store before you go.We recommend that you do so.

It is possible that the product is no longer available at the store where you purchased it, or that the product has been discontinued.I will investigate, soContactPlease enter the product name and submit.

Information on discontinued productsCLICK HERE.

For some products, we have our own official online store, so we would appreciate it if you could use that.

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